Pauline Reitzer has been a Junior Researcher in the junior research group Digitalization and Social Transformation at IHS since January 2025 and conducts her dissertation project on communicative AI in public service media newsrooms at the institute of sociology at the University of Vienna. Pauline holds a Bachelor’s degree in Organization Studies from Tilburg University, an Erasmus Mundus Master in Global Studies from the Universities of Leipzig and Vienna and a Master of Science in Digital Humanities from the University of Leipzig. 

Her research interests specifically lie in implications of AI on Democracy, Knowledge, and Media, Technofeminist perspectives, and the exploration of Digital Methods. For her Master’s thesis, Pauline investigated discrimination risks embedded in chatbot technology through a case study of the AMS Berufsinfomat, the chatbot of Austria’s public employment service. Previously, she contributed to research on digital democracy at the FZI Research Center.