This recognition highlights the article's strong academic reach and its contribution to international research on labour markets, inequality, and digital platform work.
Drawing on findings from the research project GigClean, the article examines the experiences of domestic cleaners working through online platforms in the informal labour market. Based on 15 problem-centred interviews with platform-based cleaners in Vienna, the study shows that platform-mediated domestic work is associated with growing power imbalances between workers and clients and changing working conditions to the detriment of cleaners. The findings highlight three key challenges: reserve army mechanisms, lookism, objectification and sexual harassment, as well as information asymmetry and increased control over workers.
The full article is available here.