Helpdesk

Email:hotline(at)ihs.ac.at
Mo - Fr: 8:30 - 19:00

Phone: +43 1 59991 222
Mo - Th: 8:30 - 16:30
Fr: 8:30 - 13:00

Head of Department

Peter Grießl
Budget, purchases, availability and integration of core systems, Internet security, cluster computing, federation services
Non-IT: Fire Warden (Brandschutzwart)
 

Server Management, Deputy Head of Department

Harald Hutter
Storage and backup, mailing, Linux server, virtualization, desktop deployment services
Non-IT: Data Protection Officer (Betrieblicher Datenschutzbeauftragter), Conference of the Institute deputy chair (Stellvertretender IK-Vorsitzender), digital signature Registration Officer
 

Desktop Management

Johannes Eckhardt
Windows Server, Desktop setup and security, software distribution, network, license management, administrative applications, telephony
Non-IT: digital signature Registration Officer
 

User Management

Karl Zolles
WWW services, mathematics and statistics software
Non-IT: Facility Management Supervisor, Fire Protection Officer (Brandschutzbeauftragter)
 

Data Management 

Georg Fochler
Database programming, project data management
Non-IT: Data Service Center
 

 

Technics and Equipment

Johannes Nemeth
Second level support, presentation technics lecture rooms, administration of operating resources, hardware, software maintenance (updates)
Non-IT: Fire Warden (Brandschutzwart)
 

Helpdesk

Daniela Rader
First level support, workshops (Microsoft Office, Adobe), documentation, WWW editor, workflow support
Non-IT: Appointed First-aider (Betriebliche Ersthelferin), Conference of the Institute representative (IK-Vertreterin)

Organigram

(as per January 2018)

IHS at a glance

Download IHS Image Folder (pdf in German)